Sapphire’s shelf of express solutions
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Projects
Track deadlines, owners and status for every project deliverable.

Sales Control
Log sales and payments, record expenses and follow the monthly P&L in the financial report.

Purchasing and Rental
Compare suppliers and manage orders, rental agreements and deadlines.

Bills and Quotes
Organise accounts payable and receivable and compare quotes before you commit.

Contracts and Renewals
Track contract terms, price reviews and renewal alerts.

Studies
Plan subjects, revision and your study timetable without losing track.

Pricing
Calculate cost, margin and the ideal selling price for each product.

Processes
Map out stages, owners and bottlenecks in your company's processes.

Productivity
Organise tasks, priorities and your weekly routine in one place.

Proposals and Estimates
Put together standardised proposals and estimates and track responses.

Business Management
An overview dashboard with sales, cost and monthly result indicators.

Sales and commission
Manage your sales and commissions in an organised, tailored way.

Work Schedule Management
Manage staff work schedule, records, workload,overtime, holiday and appraisals.

SWOT Matrix
Map strengths, weaknesses, opportunities and threats, pair them into strategies and track the action plan.

Service Tickets
Log service tickets and follow their status, resolution times and SLA by category and agent.

Training
Keep a training catalogue, record attendance and follow hours, costs and completion on the dashboards.

Workplace Accidents
Record accidents, investigate causes and follow absences, corrective actions and safety indicators.

Jobs and Salaries
Organise job titles, salary bands and pay history, and simulate the impact of pay changes on payroll.

Credit Control
Track overdue and upcoming invoices, chases, negotiations and receipts from customers.

CRM
Follow leads through the sales funnel, record closed deals and the commercial cost of each sale.

Nutrition Diet
Plan meals, log what you eat and track calories, macronutrients and body measurements.

Stock
Control stock in, stock out, losses and balance by product, supplier and buyer.

Business Finance
Follow cash flow, P&L, customers, suppliers and bank account balances.

Health and Safety
Manage training, occupational health, PPE, inspections, occurrences and action plans.

FAQs
What services does Sapphire offer?
Sapphire Business Technology is a process consultancy and technology development company offering Excel developer services, Power BI development and consulting, Power Platform solutions (Power Apps, Power Automate and Copilot Studio) and custom software development. All services are delivered by our in-house team of over 10 years’ experience across 2000+ client projects.
Do you offer a guarantee on your work?
Yes. Every project includes a free review period of up to 120 days, depending on the project. On top of that, we offer a lifetime guarantee against technical issues on all delivered solutions. Giving you complete confidence in the quality and longevity of your investment.
How do your pricing and packages work?
We offer flexible pricing to suit every engagement model. From on-demand project work to three tiered hourly packages with volume-adjusted rates. There are no fixed fees and no surprises: every project starts with a clear scope and a transparent quote.
What payment terms do you require?
For new and infrequent clients we require a minimum 30% deposit to begin. For established clients we offer flexible terms including 20% upfront or instalment arrangements spanning up to 12 months.
Can I speak to your team before committing to a project?
Absolutely. We encourage it. Our specialists are available for a free consultation before any commitment is made. And many clients find the scoping conversation itself leads to a sharper, more valuable solution than they originally envisioned.
Do you use in-house developers or outsource work?
All work is delivered exclusively by Sapphire’s in-house engineers and developers. We do not outsource to freelancers or third-party agencies. This is fundamental to our quality standards and is how we consistently deliver to the level our 500+ clients expect.
What are your customer support hours?
Standard client support runs from 9am to 6pm across all offices. Contractual clients with ongoing engagements receive extended support. Typically 12+ hours of daily availability to match the pace of their operations.
What technologies do your developers work with?
Our core technology stack is Microsoft 365, including Excel/VBA, Power BI/DAX, Power Apps, Power Automate and Copilot Studio (formerly Power Virtual Agents). For custom software projects we also work with SQL, Python, .NET and JavaScript, choosing the right stack for each client’s environment and scalability requirements.
How do you handle data security and confidentiality?
Data security is embedded into every stage of our process, from contract and NDA signing through project design to delivery and post-project maintenance. We follow industry-standard security practices on all client data and can align with your specific governance or compliance requirements on request.
What happens after the project is delivered?
Delivery is not the end of the relationship. All projects include a defined post-delivery review period. We also offer ongoing maintenance, enhancement and support retainers so as your business evolves, your tools evolve with it.