Power Platform Services: Power Apps, Power Automate & Virtual Agents
Your business deserves systems that work together. Our Power Platform developers and consultants build the connected Microsoft ecosystem your operations demand from Power Apps for mobile-first workflows to Power Automate for intelligent process automation and Power Virtual Agents for 24/7 customer engagement. Hire a Power Platform specialist and stop losing time to manual processes.
More than +1000 customers trust Sapphire Power Platform Services
Why Hire a Microsoft Power Platform Developer? The Operational Case
Seamless integration
Our Power Platform specialists connect every system your business uses. Microsoft 365, SharePoint, Dynamics, Teams, SQL, external CRMs and ERPs into a single, seamlessly integrated operational environment.
Any Device, Any Location
Power Platform solutions built by our developers work across desktop, tablet and mobile, both online and offline. Giving your field teams, managers and office staff a consistent, reliable experience from any device.
Infinite design
Our Power Platform developers build fully customised interfaces using Microsoft's validated design system, then adapt them to your brand, your workflows and your users' needs, with no compromise on functionality.
Power Platform Projects Delivered: Apps, Automation & Integration Solutions
Every project below was delivered by our in-house Power Platform developer team.
From initial scoping to deployment, testing and user training. These are real results, not demos.
ERPs likes, Project tracker, Owners, coordinators and customer assurance
Project fully designed on Power Platforms, mostly Power Apps and Power BI integration which will allow multiple chain of command layers to be interacting in only one place while assessing different results, follow ups and live tracking on time management and project fulfillment.
Results
• Data safety
• Multiusers integration
• Full Power Apps development
• Power BI powered design
Insurance, sales and commission automation
We had the mission on consolidating one important area withinin the company which were responsible for assessments on insurance rates, sales control and commission generation. With that we not only automated the whole process through VBA development but also showed KPIs and follow-up graphs that assess daily, weekly and monthly progress.
Results
• Decrease of 30+ hours weekly
• Fully automated calculations
• Custom dashboard Power BI development
• Salesman performance analysis
Ad-Hoc analysis on vehicles usage
The true expenditure on business vehicles were hidden but at the same time with huge concern since business cashflow were far from projected. After our consultation and dashboard design, the analysis showed that the owner were partially right and were able to see exactly where and when his cashflow and revenue were being hurt.
Results
• Cost analysis
• Inventory control
• Ad-hoc insights
• CashFlow details
Driver tracker, Commercial FUP and inventory control.
Development of a Power Apps capable of direct communication between commercial teams and assignment of drivers to routes that better suit them through multiple variables, also delivering travelling costs and revenue assessments.
Results
• Erased manual assigments and contacts
(approx. 40 hours weekly – 4080 yearly)
• Direct communication
• Real time tracker
• Performance and cost assessment
Timeline management, Events general tracker
Project had the main goal of developing a database capable of streamline communications between customers ERPs and Power BI while also being able to manually input and change data in a safe mode and as an output a Power BI developed dashboard capable of tracking different events and its own singularities/variables.
Results
• Decreased time waste on data connection
• Ad-hoc KPIs for each data sets
• Data safety
• Multiple variables and data sets
Subscription control and assessment
The main need was to asses LTV, customer service NPS, and Churn rate while serving not only and a finance tracker but also product success and its ratio between quantity, satisfaction and important KPIs as inventory turnover.
Results
• Customers reports and LTV
• Payables and Receivables focused reports
• CashFlow management
• Profitability tracker
Our Microsoft Power Platform Services: Apps, Automate & Virtual Agents
- Power Apps: custom mobile/web apps built for your process
- Power Automate: alerting, workflows, approvals and tasks done automatically
- Integration: Excel, SharePoint, Teams, BI, third-party systems
- Mobile & field-ready: capture data on the go
- Governance & support: build, deploy, maintain
Most In-Demand Power Platform Solutions Our Clients Hire Us to Build
+ More than 1000 customers trust Sapphire
Power Platform Multi-System Integration: Connect Every Tool Your Team Uses
One System. Every Tool. Everyone Connected.
In business environments, your data lives everywhere. Excel sheets, CRMs, ERPs, web apps, and cloud platforms. The problem? They rarely talk to each other.
Our Power Platform integration with multiple software and simultaneous access eliminates that barrier, connecting all your business tools into one unified ecosystem that anyone can use, anywhere, anytime.
With Power Apps, Power Automate, and Power BI working together, your team can update records, trigger workflows, and view live dashboards across systems simultaneously without switching between apps.
Power Platform External Automation: End-to-End Workflow Automation Across Any System
Connect Everything. Automate Anything.
Your business doesn’t run on a single system and it shouldn’t have to.
With the Power Platform’s connection automation through external platforms, we help you connect Microsoft tools with the other applications that drive your daily operations. From CRMs and ERPs to email marketing, finance, sales and cloud services.
Using Power Automate and custom connectors, we integrate workflows across your full digital ecosystem allowing data to move seamlessly and actions to trigger automatically between platforms. Whether you’re syncing client data from HubSpot to Excel, pushing financial updates from QuickBooks to Power BI, or approving workflows from Microsoft Teams, everything happens effortlessly and instantly.
Customer Service Automation with Power Platform: AI-Powered, Always-On Support
Automate Customer Service. Personalize Every Interaction.
Customer service should not depend on endless emails or spreadsheets.
With Power Platform customer service automation, we help you build intelligent workflows that respond instantly, track every interaction, and give your team the visibility they need to deliver faster, more personalized support.
Using Power Apps, Power Automate, and Power BI, we create systems that log inquiries, assign tickets, escalate issues, and report on response times all without manual input. Whether you manage support through email, Teams, web forms, or external CRMs, Power Platform brings it all together in one connected experience.
Companies that we have worked with
Hire a Power Platform Developer or Consultant Start Your Project in Days, Not Months
FAQs
1. What services does Sapphire offer?
Sapphire Business Tech is a specialist technology consultancy offering Excel developer services, Power BI development and consulting, Power Platform solutions (Power Apps, Power Automate and Power Virtual Agents) and custom software development. All services are delivered by our in-house team of over 10 years’ experience across 1000+ client projects.
2. Do you offer a guarantee on your work?
Yes. Every project includes a minimum 10-day and up to 120-day free review period. On top of that, we offer a lifetime guarantee against technical issues on all delivered solutions. Giving you complete confidence in the quality and longevity of your investment.
3. How do your pricing and packages work?
We offer flexible pricing to suit every engagement model. From on-demand project work to three tiered hourly packages with volume-adjusted rates. There are no fixed fees and no surprises: every project starts with a clear scope and a transparent quote.
4. What payment terms do you require?
For new and infrequent clients we require a minimum 30% deposit to begin. For established clients we offer flexible terms including 20% upfront or instalment arrangements spanning up to 12 months.
5. Can I speak to your team before committing to a project?
Absolutely. We encourage it. Our specialists are available for a free consultation before any commitment is made. And many clients find the scoping conversation itself leads to a sharper, more valuable solution than they originally envisioned.
6. Do you use in-house developers or outsource work?
All work is delivered exclusively by Sapphire’s in-house engineers and developers. We do not outsource to freelancers or third-party agencies. This is fundamental to our quality standards and is how we consistently deliver to the level our 1000+ clients expect.
7. What are your customer support hours?
Standard client support runs from 9am to 6pm across all offices. Contractual clients with ongoing engagements receive extended support. Typically 12+ hours of daily availability to match the pace of their operations.
8. What technologies do your developers work with?
Our core technology stack is Microsoft 365, including Excel/VBA, Power BI/DAX, Power Apps, Power Automate and Power Virtual Agents. For custom software projects we also work with SQL, Python, .NET and JavaScript, choosing the right stack for each client’s environment and scalability requirements.
9. How do you handle data security and confidentiality?
Data security is embedded into every stage of our process, from contract and NDA signing through project design to delivery and post-project maintenance. We follow industry-standard security practices on all client data and can align with your specific governance or compliance requirements on request.
10. What happens after the project is delivered?
Delivery is not the end of the relationship. All projects include a defined post-delivery review period. We also offer ongoing maintenance, enhancement and support retainers so as your business evolves, your tools evolve with it.